If you are a consumer and you wish to withdraw from your online purchase, you can use the form below.
This withdrawal form is intended for consumers who are entitled to exercise the right of withdrawal under EU/EEA consumer protection laws, or under any other mandatory consumer protection rules applicable to their purchase.
You may exercise your right of withdrawal within 14 days from the day you, or a third party appointed by you, receive the goods, unless legal exceptions apply.
Please enter the order details requested in the form. Once submitted, we will receive your withdrawal request and you will receive a confirmation by email.
Customers located outside the EU/EEA may contact us for return requests. Any return will be handled in accordance with the applicable law and our return policy, without prejudice to any mandatory consumer rights that may apply.